Shipping Policy

Blue Haven (Seychelles) Shipping Policy

Thank you for choosing Blue Haven Seychelles for your shopping needs. We are committed to providing you with a seamless and enjoyable shopping experience. Please review our comprehensive shipping policy to understand how we handle deliveries within Seychelles.

Shipping Locations:

We offer shipping exclusively within Seychelles. Unfortunately, international shipping is not available at this time.

Shipping Methods:

We provide standard shipping for all orders within Seychelles.

Shipping Timeframes:

  • Delivery within Mahe (Providence to Victoria): Free shipping, estimated delivery time of 1 to 3 days.
  • Delivery within other areas of Mahe: Delivery fee of SCR 350, estimated delivery time of 1 to 3 days.
  • Inner Islands: Shipping arrangements can be made at the cost of the customer.

Shipping Costs:

  • Providence to Victoria: Free shipping.
  • Other areas on Mahe: Delivery fee of SCR 350.
  • Mahe orders above SCR 10,000: Free shipping.
  • Inner Islands: Shipping cost covered by the customer.

Order Processing Time:

We are dedicated to swift order processing and packing, with a standard processing time of 1 business day.

Order Tracking:

Please note that we do not currently provide order tracking information. If you have any inquiries regarding your order's status, please do not hesitate to contact our customer service team.

Shipping Delays:

Occasional delays may occur due to weekends, public holidays, or unforeseen circumstances. We appreciate your understanding and patience in such instances.

International Shipping:

We apologize, but international shipping is not available. Our services are exclusively offered within Seychelles.

Lost or Damaged Items:

In the rare event that your order arrives damaged or is lost during transit, please notify us immediately. We will work diligently to address the issue and find a suitable solution.

Address Accuracy and Telephone Number:

To ensure successful delivery, accurate shipping addresses and contact details are essential, including a valid telephone number. Kindly verify the provided information during the checkout process. If changes are required, please reach out to us promptly.

Return to Sender:

This policy is not applicable, as we do not facilitate returns to sender.

Shipping Notifications:

You will receive an order confirmation via email once your purchase is successfully completed.

Customer Support:

Our dedicated customer support team is available to address any questions or concerns you may have about our shipping policy or your order. Feel free to contact us through [contact information].

Cancellations and Modifications:

Please note that order cancellations or modifications may be possible within a limited time frame after purchase. Contact us promptly if you wish to make changes to your order.

Force Majeure:

While we strive for timely delivery, certain factors beyond our control may affect shipping times. These include natural disasters, government actions, and other unforeseen events.

Thank you for choosing Blue Haven Seychelles for your shopping experience. If you have any queries or require further clarification regarding our shipping policy, please don't hesitate to reach out.